Hosted Telephone Systems

CLOUD VOIP Telephone Systems

Cutec is proud to provide flagship hosted communication platforms for all types and sizes of business. We are very excited to be at the forefront of this cloud based technology.

Hosted (Cloud) Phone Systems

At Cutec, we proudly introduce our cloud-based SIP product, a remarkable creation by Marley Comms that redefines the very essence of communication. What makes this system a true game-changer is its user-friendly design and unwavering resilience. This dynamic solution is like a chameleon, adapting seamlessly to your company’s unique needs, regardless of its size. And here’s the icing on the cake – it offers unlimited UK local, national, and mobile calls (with a Fair Usage Policy). Embrace the future of communication with a cloud VOIP phone system today, where innovation and adaptability are the name of the game.

The options for different user interfaces are:

Office Essential

Perfect for reception areas, Essentials users can receive phone calls, operate common call control features and set up a voice mailbox. A more traditional solution where the calling is done from one device, your SIP desk phone.

Office Premier

Best for most users, Premier users gain the Essentials feature set while adding a second connected device, parallel ringing, and a host of optional add-ons to customise the users’ specific business needs.

You appreciate the simplicity yet, you require more advanced functions. You are looking for an opportunity to add one additional device for your communication needs. Perhaps you want to use your PC, mobile or even a mobile app in addition to your primary device such as the SIP desk phone. With a premier user licence you will have access to one of the unified communication applications. A web portal lets you define your settings and profile. All packages include Advance Telephone Features such as:

Office Elite

Highly mobile employees with increased technical needs, Elite users gain the Premier feature set while adding desktop and mobile clients, a softphone, presence notifications, more connected devices, and a unified inbox with fax.

You are looking for a full unified communication solution to allow you to work from any device anywhere and anytime. You know that multi purpose presence and chat enables you to stay connected with customers, even when you’re away from your office with seamless mobility features. Included in the solution are :

Value Added Services

A set of Additional Value Added Services can be added to the packages, depending on selected configuration, that allows you to grow and handle more advanced communication requirements. Optional value added features include:

Contact Centre Features

For incoming calls, our systems provide call centre and attendant functionality, allowing a group of users to be addressed by a single number, where both fixed, mobile and SIP desktop phones can be included.

For call centre groups, skill based routing, automatic agent logout, manager assistance, presence based call distribution and agent resting time is supported with queues that have group specific greetings and progress messages.