Current Positions Available:

Job Title:                           
IT Helpdesk Apprentice


Job Summary:

In partnership with the Microsoft Apprenticeship Programme and Intequal, we are currently recruiting for an energetic individual to join our company as an IT Helpdesk Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT. We are looking to recruit an IT Helpdesk Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:

  • Taking support calls from clients
  • Raising support tickets and progressing these to fix
  • Managing Office 365 requests
  • Performing first-line fixes where possible
  • Liaising with senior engineers

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience working with us. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

Cutec offers IT support and cloud services, IT solutions, protection & security and Office 365 with professional advice on equipment required to meet business objectives, on-site personnel training, use of their resources to help fulfil business needs and the ongoing monitoring of hardware & software performance.

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