Lexmark digitally transforms its service organization

Lexmark found it could reduce agent handling time in its call centers by 25 percent, create optimized service dispatch routes and improve technician efficiency by 20 percent. Read this customer story showing how they used @Microsoft Azure IoT to get a 360-degree view of their operations and complete a digital transformation that brings long-term success for their customers, partners and employees.

Can a large enterprise integrate all of their data repositories and digital workflows into one cloud-based system that encompasses the entire business? Find out in this thought-provoking customer story showing how Lexmark uses Azure IoT capabilities to connect and manage any device, no matter what network environment it finds itself in.

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