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Fri 18th May 2012

Support from Cutec

Support Helpline - 0845 230 33 53 or 01752 341166

Support Email - SUPPORT@CUTEC.CO.UK

General / Internet Issues

There are currently no reported service issues.

Cutec Support Services

There are currently no reported service issues.

Cutec Email / Web / Domain Name Hosting

Log Entry 1000008628 - Fri, 18 May 2012 09:42:33 GMT

Customer will be unable to access their SiteBuilder sites using either sitebuilder.domainname or sitebuilder.prositehosting.co.uk. Engineers are investigating and we apologise for any inconvenience.

This issue is resolved.


Affected Systems: Shared Hosting Network

Log Entry 1000008614 - Wed, 16 May 2012 11:12:03 GMT

All new deployments, rebuilds, and modifications of Virtual Servers are being queued and will be delayed. Reboots of Virtual Servers are not currently available. We apologise for any inconvenience this may cause.

Deployment activity on Virtual Servers has been temporarily suspended while emergency maintenance is completed on the Provisioning service.

Work is continuing to resolve this issue. During this time server rebuilds, CPU changes, and Disk size changes will continue to be delayed.


Affected Systems: Shared Hosting Network

Cutec Remote Backup

There are currently no reported service issues.

Cutec Secure - Mail Distiller

There are currently no reported service issues.

Cutec Client Portal
  • Dell Partner
  • Sophos - Silver Partner
  • Symantec Registered Partner
  • Microsoft Partner
  • Authorised NETGEAR PowerShift Partner
  • MailDistiller - Premier Partner
  • Backup Technology
  • Exclaimer - Accredited Partner