Remote Support

HELP?

To start a Cutec remote support session please follow the steps below:

Step 1:

Enter your session code in to the box and click the connect button.

Step 2:

You will then see the screen below, click the RUN button:

Step 2

Step 3:

You will then be prompted with a second security message as shown below, again you need to click the RUN button:

Step 3

Finished:

Our support technician now has control over your computer, you can now sit back and let us try to resolve your issue for you.

Note:
Screen shots shown above are from a Windows Vista operating system, these screen may differ slightly depending on the operating you are using.