Remote Support
If you would like to let us attempt to resolve your issues remotely please call our help desk on 0845 230 33 53 option 1 to raise a support call. Then whilst on the phone to a Cutec engineer please click the engineer number below to start a remote support session.
- Technician 1
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- Technician 2
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- Technician 3
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Having problems establishing a remote session with our technical team?
Customers wanting to allow our technical engineers to remotely connect to your computer.
We are able to offer two other connection options should this happen and are listed below.
Please do not use these options unless instructed to do so by a Cutec technician.
Option 1: To download and manually install the NTR Activex Control:
Option 2: To download the EXE file version on the program please select your operating system below:
Microsoft Windows Vista - Click Here
Microsoft Windows XP, 2003, NT, 2000, ME, 98, 95 - Click Here
Cutec does not remote support any other operating system at this time.
